Know which buildings the law covers in your area, and whether their owners have answered.
We find the higher-risk buildings (Building Safety Act 2022 s.65) and 11 m residential buildings (Fire Safety (England) Regulations 2022 reg 10) in your area from Ordnance Survey heights and HM Land Registry titles. Each registered owner gets a unique access code to claim their building. Owners confirm what we have filled in and send their documents. Your team accepts each answer or asks a follow-up question.
Every building keeps a record of what the owner sent, when, and what your team decided. When a councillor or a resident asks about a building, you can show them.
Free for owners. Your council is invoiced; there is no card payment.
Your council is the controller for what owners send; we are your processor.
We reply within one working day.
Thousands of buildings. A small share that building safety law is most concerned with.
Your area has far more buildings than your team can check one by one. The law asks most of a small share of them: higher-risk buildings (Building Safety Act 2022 s.65) and 11 m residential buildings (Fire Safety (England) Regulations 2022 reg 10, checked on legislation.gov.uk on ). The hard part is knowing which ones, who owns each, and whether the owner has replied. Golden Ledger answers all three, building by building.
How we know which buildings, and who owns them
We start from two public sources and one rule, so your team can check our working.
Heights. Ordnance Survey building heights.
Owners. HM Land Registry title registers, with company details from Companies House where the owner is a company.
The rule. A building is in scope if it is a higher-risk building (Building Safety Act 2022 s.65: at least 18 metres or at least 7 storeys, with at least 2 homes) or an 11 m residential building (Fire Safety (England) Regulations 2022 reg 10) with two or more homes. Both checked on legislation.gov.uk on .
We run your own area before the demo. We put your area through the same rule we use for letters, and in the demo you see how many buildings it finds and a sample of them, so you can check it against what you already know before you commit to anything.
What your team gets
The register.
The higher-risk buildings and 11 m residential buildings in your area, each with its height band, its registered owner and the stage it has reached.
The letters.
Write and design your own letter, or use our template with your council's branding. Each building's letter carries its own access code, and we give you a mailing list ready for your mailing house. What was posted, and when, is recorded.
The review.
Every answer and document an owner sends, in front of your team. Accept each one or ask a follow-up question. Owners cannot hold answers back.
The contact log.
Calls, letters, emails and visits, kept with each building.
Reporting.
A report by email each week, month or quarter, with a PDF for colleagues without a login and spreadsheet exports. It shows how many buildings are at each stage.
A record that stands up
Each building keeps one clear record. When a councillor, a resident or the press asks about a building, you can show what you knew, and when.
What the owner sent.
Every answer and every document, kept against the building. A document sent again is kept beside the one it replaces.
When, and by whom.
The date each submission was sent, and the person who sent it, including a managing agent acting for the owner.
What your team decided.
Each answer accepted or followed up, with who decided and when. A changed decision is added to the record; the earlier one is never written over.
Who can see it.
Your team, for your own area only, and the owner's company and its managing agent. MatchKey staff see it only to support the service; their access is limited by role and recorded. We do not publish lists of buildings.
How it works for councils
Five steps. We do the data work; your team reviews and acts.
- We identify the buildings in scope.
From Ordnance Survey heights and HM Land Registry titles: the higher-risk buildings and 11 m residential buildings in your area with two or more homes.
- We find the registered owner.
From the title register, with company details where the owner is a company.
- Letters go out with a code per building.
Your mailing house posts them on your letterhead. The code is the only way to claim the building online.
- Owners claim and answer.
Owners, or their managing agents, claim the building, check what is filled in from official records, answer the building safety questions and upload their documents.
- Your team reviews.
Accept each answer or ask a follow-up question. Watch every building move through eight stages, from identified to accepted.
The eight stages
Every building moves through the same eight stages, in the words owners see. Your council does the first two; your team decides the last two.
Your council finds your building
You receive a letter
You enter your code
You set up your company
You answer the questions
You send your full submission
Your council reviews your submission
Your submission is accepted
Every letter carries your name. Here is exactly what owners see.
Owners are told to check the letter with you first. When they enter the code, they see their own building's address before they go on. We fill in what official records show, so they confirm rather than retype. It costs them nothing, and we never ask them for payment or bank details. Your contact centre can send worried residents to a page that explains what is happening and who to call.
What we do not do
- We do not enforce the law. Your council decides what to do with what owners send.
- We do not charge owners, and we never ask them for payment or bank details.
- We do not publish lists of buildings.
- We do not register buildings with the Building Safety Regulator or file returns for owners.
- We are not the Building Safety Regulator, and we do not give legal advice.
Fire safety law in residential buildings is enforced by the fire and rescue authority (Regulatory Reform (Fire Safety) Order 2005 art. 25). In higher-risk buildings, the Building Safety Regulator also enforces the duties in Part 4 of the Building Safety Act 2022.
Safe to buy, and easy to sign off
Four things to tell your colleagues.
Roles. Your council is the controller for what owners send. MatchKey Technology Limited is your processor, under a data processing agreement, and uses it only as you instruct.
Where documents are read. Any AI reading of an owner's documents runs in Microsoft Azure's UK South region.
People decide. A Microsoft service can suggest answers from an owner's documents, if the owner chooses. The owner confirms every answer, and your team makes every decision. Nothing is decided by AI alone (UK GDPR Articles 22A to 22D).
One page for sign-off. Roles, suppliers and where data is held, retention, security, accessibility and how to buy are on our trust page, with links to the full notices.
Start with a pilot
Start with part of your area. Before the first letter goes out, we agree with you what the pilot covers, how long it runs and how we will both judge it.
You keep your data. We return or delete ours within 30 days of the contract ending.
A set-up fee and a monthly subscription per council, quoted for your area. Your council is invoiced; there is no card payment and no charge to owners.
For national bodies
Every council's buildings move through the same eight stages, so progress can be compared from one area to the next. Homes England would see anonymised counts only, once that reporting exists. To talk about national reporting, email us.
Book a 30-minute demo
We will show you the register, what owners see and how your team reviews each answer, using your own area. Email us and say who you are, your council and what you would like to see.
Or write to councils@goldenledger.co.uk. We reply within one working day.
We use your email only to reply to you. How we handle it.